Sales/F&I Help Desk and Newsletter

Quick and Accurate Compliance Information

This service lets dealers ask questions and get quick and accurate compliance information with just a phone call.

The Help Desk is designed to assist dealers with the administrative, regulatory, and compliance issues that commonly arise during day-to-day operations. The focus of the Help Desk is DMV and Sales/F&I regulatory compliance.

The compliance Help Desk service includes the KPA compliance newsletter. The newsletter provides:

– Valuable information on popular compliance issues affecting the state.
– Suggested best practices to implement at your dealership.
– Enforcement activities affecting the broader automotive industry.

Combining this service with our compliance audit program can provide significant overall savings.
Please contact us for pricing.

Our Help Desk is staffed with compliance experts and attorneys. If legal advice is needed, please seek professional assistance, as AAS/KPA is not a law firm.

The KPA Help Desk is used by dealership personnel for assistance on topics such as:

– Sales/F&I disclosure requirements.
– Privacy, safeguards and Red Flag Rules.
– Vehicle registration and transfer questions.
– Repossession and unwind issues.
– Problem deals.
– DMV form utilization.
– Industry news and developments.
– Allowable contract and DMV charges.
– Advertising regulations.
– Adverse Action issues.
– Requests for copies of specific laws and/or regulations.
– OFAC questions.
– General compliance questions.
– Service Drive compliance issues.

Marketing AdminSales/F&I Help Desk and Newsletter