The two-day audits are conducted under simulated DMV investigative standards—requiring only minimal interaction with dealership personnel. We take great care to ensure our audits do not interrupt the workflow in your business office.

Each review involves a survey of a significant number of actual sales over a specified period of time. Our highly trained auditors look for potential problems in areas that include, but are not limited to, advertising, vehicle registration, required disclosures, contract completion, vehicle representations, unwinds, odometer disclosures, vehicle transfers, and license fee rating and refunding.

At the completion of the audit, a general meeting is held with personnel designated by the dealer principal. Ultimately, the dealer is provided with a comprehensive written report of the findings. The report not only provides suggestions for improvement in areas of compliance, but also points out areas where the dealership could be losing money.

What follows is a sample index from a compliance audit.

1. Advertising
2. Vehicle Representation
3. Required Disclosures
4. Contract Completion
5. Document Distribution
6. Buyers Guides and Labels
7. Unwinds / Dealer repossessions
8. Odometer Forms
9. Smog and Safety Standards
10. Dealer Licensing and Signage
11. Licensing of Salespersons
12. Reports of Sale
13. Late Transfer Liability
14. License Fee Rating
15. License Free Refunding