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  Compliance Audits

Our compliance audit service is used regularly by over 350 new car franchises in California. This service assists dealers in complying with the bevy of laws and regulations (state and federal) pertaining to sales, advertising, and DMV work.

The two-day audits are conducted under simulated DMV investigative standards—requiring only minimal interaction with dealership personnel. We take great care to ensure our audits do not interrupt the workflow in your business office.

Each review involves a survey of a significant number of actual sales over a specified period of time. Our highly trained auditors look for potential problems in areas that include, but are not limited to, advertising, vehicle registration, required disclosures, contract completion, vehicle representations, unwinds, odometer disclosures, vehicle transfers, and license fee rating and refunding.

At the completion of the audit, a general meeting is held with personnel designated by the dealer principal. Ultimately, the dealer is provided with a comprehensive written report of the findings. The report not only provides suggestions for improvement in areas of compliance, but also points out areas where the dealership could be losing money.

Here is a partial list of some of the areas we review:
* Advertising
* Vehicle Representation
* Required Disclosures
* Contract Completion
* Document Distribution
* Buyers Guides and Labels
* Unwinds / Dealer repossessions
* Odometer Forms
* Smog and Safety Standards
* Dealer Licensing and Signage
* Licensing of Salespersons
* Reports of Sale
* Late Transfer Liability
* License Fee Rating
* License Free Refunding


 
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14771 Plaza Drive, Suite A Tustin, CA 92780 • Voice: 714.838.1233 • Fax: 714.838.2205