Hao was one of the main architects behind the company’s new Service Drive Compliance audit program that focuses on legal compliance in the automotive repair industry. Hao received his B.A. in Economics from the University of California at Davis and his J.D. and M.B.A. from Santa Clara University.
Prior to joining the company, Hao was Staff Counsel at the California New Car Dealers Association in Sacramento and most recently worked with them to publish the first edition of the Service Drive Compliance Manual and Reference Guide, which is the first of its kind in the state.
Hao is a member of the National Association of Dealer Counsel, the International Association of Auto Theft Investigators, the Orange County Auto Theft Investigators Association, and the Western States Auto Theft Investigators Association.